1. What information do we collect?

Personal information you disclose to us — In short: We collect personal information you voluntarily provide when you contact us, sign up for services, request information, or otherwise interact with us.

Examples of information we collect:

• Names
• Phone numbers
• Email addresses

Sensitive information: We do not intentionally collect or process sensitive personal information.

Payment data: If you make purchases, payment details may be collected to process transactions. Payment data is handled by third-party payment processors (Vodafone Cash, Instapay, PayPal). See their privacy policies for more details: Vodafone Cash, Instapay, PayPal.

All information you provide must be accurate and up to date. Notify us if your information changes.

2. How do we process your information?

In short: We process information to provide, improve, and administer Services, communicate with you, prevent fraud, and comply with law. We also process with your consent where applicable.

Examples of processing purposes:

• Delivering and facilitating the delivery of requested services
• Responding to inquiries and providing user support
• Fulfilling orders, payments, returns, and exchanges
• Enabling user-to-user communications where such features exist
• Requesting feedback and sending service-related updates
• Sending marketing communications subject to your preferences (you may opt-out)

3. When and with whom do we share your personal information?

In short: We share information only in limited circumstances necessary to provide Services, comply with legal obligations, or in connection with business transfers.

Examples:

• Business transfers: In connection with mergers, acquisitions, or sales of assets.
• Legal requirements: To comply with legal obligations, respond to lawful requests, or protect rights, safety, or property.

4. How long do we keep your information?

In short: We retain personal information only as long as necessary to fulfill the purposes described in this notice, unless a longer period is required or permitted by law (e.g., tax or accounting requirements).

When there is no ongoing business need to process your personal information, we will either delete it, anonymize it, or securely isolate it until deletion is possible (for example, in backups).

5. How do we keep your information safe?

In short: We use organisational and technical safeguards designed to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

We recommend that you access our Services from a secure environment and keep your account credentials private.

6. Do we collect information from minors?

In short: We do not knowingly collect personal data from children under 18. If we learn we have collected such data, we will promptly take steps to delete it and deactivate accounts where appropriate.

If you believe we have collected information from a child under 18, contact us immediately at Info@omni-genics.com.

7. What are your privacy rights?

In short: Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at Info@omni-genics.com. We will respond in accordance with applicable laws.

Opt-out of marketing: You can unsubscribe from marketing emails or SMS (reply STOP/UNSUBSCRIBE for SMS) or contact Info@omni-genics.com to be removed from marketing lists. Note that service-related messages may still be sent when necessary for account administration.

8. Controls for Do-Not-Track features

Most browsers include a Do-Not-Track (DNT) setting. There is currently no agreed-upon standard for honoring DNT signals. Therefore, we do not respond to DNT browser signals at this time. If standards change, we will update this notice accordingly.

9. Do other regions have specific privacy rights?

In short: Rights and protections vary by country. For example, residents of certain countries (including the Republic of South Africa) have specific rights to access and correct personal information. If you are unsatisfied with our handling of a complaint, you may contact the relevant regulator.

South Africa regulator contact (example):

The Information Regulator (South Africa) — General enquiries: enquiries@inforegulator.org.za

10. Do we make updates to this notice?

In short: Yes. We may update this Privacy Notice to reflect changes in our practices or legal requirements. We will indicate the revised date at the top and, where appropriate, provide additional notices.

11. How can you contact us about this notice?

If you have questions or comments about this Privacy Notice, email us at Info@omni-genics.com or write to:

OmniGenics for Biotechnology & Bioinformatics
Paradise Compound, October Gardens
Giza, Egypt

12. How can you review, update, or delete the data we collect from you?

You may request access to the personal information we hold about you, ask us to correct inaccuracies, request deletion, or withdraw consent where applicable. To submit a request, contact us at Info@omni-genics.com. Requests will be handled in accordance with applicable law and our verification procedures.